Community Guidelines

These guidelines apply to every community surface operated by BetLink: public chat channels (free and paid-tier), agency-private rooms, the admin-DM support inbox, feedback boards, and any future user-to-user surface (forums, comments, profile bios). They sit alongside — not in place of — the Terms of Service and the Promotion / Affiliate Marketing Terms.

Violations may result in moderation actions ranging from message removal to permanent account suspension. We aim to act proportionally; repeated or severe violations escalate fastest.

BetLink is a professional iGaming-affiliate platform. Treat other members the way you would treat a colleague at a partner conference: civil, on-topic, and willing to disagree without escalating. Heated but substantive disagreement is fine; ad-hominem attacks are not.

Do not target other members on the basis of race, ethnicity, national origin, religion, gender identity, sexual orientation, disability, age, or any similar characteristic. This rule applies to direct attacks, dog-whistles, and content shared from external sources.

Threats of violence, sexual harassment, and stalking are immediate permanent suspensions. We cooperate with law enforcement where required by Cyprus or EU law.

The following are prohibited in community surfaces:

• Cross-posting the same offer or pitch into multiple channels in a short window.
• Promoting offers or operators that are not available through the BetLink catalogue (i.e. trying to route members off-platform to a competing aggregator or a private deal).
• Affiliate links to non-BetLink destinations dressed up as recommendations (this defeats the BetLink tracking and revenue split).
• Bot-driven messaging, mass DMing, or any automation that posts on a user’s behalf without obvious disclosure.

Do not share or solicit content that violates third-party intellectual property (pirated streams, leaked operator dashboards, scraped competitor databases). Do not coordinate or solicit fraudulent conversion behaviour (incentivised installs, fake KYC, friend-traffic recycling). Do not share methods to circumvent operator licensing restrictions in sanctioned or regulated markets.

When you discuss an operator’s payout, KYC, or compliance behaviour, base it on first-hand experience or a verifiable source. Defamatory or knowingly false statements about a partner operator may be removed; repeated patterns may result in suspension. We will not censor honest negative feedback supported by evidence — that’s part of the value of the network.

BetLink is a service for adults. Do not post content that could plausibly target minors (cartoon mascots, school imagery, references to under-18 audiences). The full youth-safety policy lives at /youth-safety and applies in full to community surfaces.

Do not share another member’s real name, address, phone number, payment details, or other personal information without their explicit permission. Do not screenshot private DMs and post them publicly. The admin-DM inbox is private by default; we do not publish DM content even when handling escalations.

Moderation is handled by BetLink staff (admins and security_admin roles) and, in agency rooms, by the agency owner. Moderators may remove messages, mute, restrict posting, or suspend accounts. We log every moderation action with reason and reviewer for accountability; the audit log is reviewable on request.

If you believe a moderation action was incorrect, reply to the action notification with the context you want considered, or open a ticket via /report. A second moderator will review within seven (7) calendar days. Decisions on permanent suspensions are final after the appeal review.

To report a community-guidelines violation, use the in-app report control on the offending message, or open a ticket at /report and reference the channel and approximate timestamp. We aim to acknowledge reports within twenty-four (24) hours and to resolve straightforward cases within seven (7) calendar days.